ISO 20000-1
ISO 20000-1 IT Service Management
ISO 20000-1 is the international standard for IT Service Management Systems, specifying requirements for planning, establishing, implementing, and improving service management.
Timeline: 4-10 months
Key Benefits
Improved service quality
ITIL alignment
Customer satisfaction
Process efficiency
Cost optimization
Industries Served
IT Services
Cloud Computing
Data Centers
MSPs
SaaS
Why Choose Exceleor for ISO 20000-1
Certified Lead Auditor
Certified ISO 20000-1 Lead Auditor with active contract auditor experience
Practical Implementation
Real-world, audit-ready systems designed for your specific operations
Lean Integration
ISO implementation combined with Lean Six Sigma for operational excellence
Transparent Pricing
Clear, upfront pricing with no hidden fees or surprises
Flexible Engagement
Full implementation, gap analysis, or retainer options available
Guaranteed Results
Committed to your certification success with ongoing support
Other ISO Standards
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Custom implementation roadmap
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